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Data Protection

General Information
Exchange system is serious about security of the personal information of customers and uses this provided
    information from customers only in accordance with the terms of this Privacy Policy.In order to use some services of
    Exchange system and reduce fraud and theft, our system asks you to provide information about yourself and your
    credit or debit card,in case you make payments by a card via Exchange system for the first time.
Opening of the electronic account
To open electronic account in Exchange system, you will need to provide your first and last name, address,
    city, and email address. Also, you can open a business account, for this you will need to provide documents about
    your company. Business account can be replenished from your your company bank account.
Data and profile
Periodically our Exchange system can offer our customers complete additional questionnaires and to
    participate in surveys. This is done both for the collection of demographic information, as well, and to identify
    the needs of our clients and also to assess the quality of services we provide.
Account data security
To expand the limits through Exchange system, you can, but are not obliged to provide information on the
    credit or debit card (without a secret code) or information about your personal bank account. We may also ask you to
    answer a variety of questions in order to check the security of your account. This information may be necessary for
    us in order to process your transactions, requests for a new password if you forget or lose your password, protect
    you against data theft from your card, to prevent fraud and theft from your account and in order to contact you,
    also when we need to administering your account. In order to protect against possible fraud and theft, we check all
    the information that you have provided to us. We use this information to provide you with security in time of use of
    our services, to process your transactions, as well as to ensure the overall security of customer service and
    improve the products and services provided by us. All contact information is collected on servers located in the EU.
    We provide access to personal information about our customers only for technical staff of the company, which it is
    required to efficiently and quickly perform queries to se rve our customers. If you are a registered user in
    Exchange system, your name, email address and account type may be displayed for other customers of Exchange system.

Information on account transaction
When sending or receiving funds via the Exchange payment system, we may ask you to provide information about
    every such transaction, including the total amount and the name of the user (sender). All this information is saved
    and is never disclosed without an official request. We also save all IP addresses used for logging in to your
    account. All of these measures aim to prevent fraud and theft.
About traffic data
If you are a registered user of Exchange system, your name, email address and account type can be displayed
    for other system customers.The number of your card and bank account and other financial information will never be
    given to third parties, except as otherwise provided by law.
Cookies, - which are small data files that are on your device, allow us to recognize you as a customer of
    our system, if you return to the site, using the same device and browser. We send a session cookie to your device
    when you make the entrance with your email on account in Exchange system, while introducing your email address and
    password. These files allow us to recognize you if you visit multiple pages on our site during the same session, you
    will not need to re-enter your password again . After you sign out of Exchange system or close your browser, the
    cookie data session expires and no longer have any effect.
Information about third parties
All the information you provide, as described above, shall not be disclosed by us to third parties without
    official request. If you send or receive a large volume of payments that pass through Exchange system, in some
    cases, we can make an additional check of your business (for business accounts only), requesting information about
    you and your business activities from a credit bureau or a business information service .
Exchange System is not responsible for the consequences that have arisen in case when customer disclosures
    information about his account in Exchange system. We also reserve the right to that, to periodically, at random, to
    view reports on the activity done by the customer on accounts and reserve the right to close accounts if received
    information by us is that account is related to fraud or theft.
Customer service
All your correspondence with technical experts of Exchange system is maintained in the records of your
    account. This is done in order to monitor the quality of services we provide to our clients . Save this
    correspondence (information) also helps us in the investigation of fraud and theft.